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Right of withdrawal

Last updated: October 2026

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day of conclusion of the contract.

To exercise your right of withdrawal, you must inform us (PRO.beauty, Anastasiia Berestenko, Ringstraße 44, 2. Stock, 3500 Krems an der Donau, Österreich, email: [email protected], phone: +43 6812 078494 9) of your decision to withdraw from this contract by an unequivocal statement (e.g. by email or letter). You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw. We will use the same means of payment as you used for the initial transaction.

If you expressly requested us to begin providing individual services during the withdrawal period, you must pay us an amount proportionate to what has been provided until you withdrew, in comparison with the full coverage of the membership. Services already redeemed are charged at the regular price.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: PRO.beauty, Ringstraße 44, 2. Stock, 3500 Krems an der Donau, Österreich, email: [email protected] I/We hereby give notice that I/we withdraw from my/our contract for the purchase of the following service membership: Membership code: … Ordered on: … Name of consumer(s): … Address of consumer(s): … Date: …

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